Oddball Product Availability Information
Why are some products are Made to Order?
In order to be as efficient as possible, many Oddball ORV products may be Made to Order. While we understand it is an inconvience to the customer to have to wait for their order to be produced, it allows us to offer a wider selection of products than we could ordinarly do if we tried to stock every possible item.
What is the Manufacturing Lead Time?
The lead time for manufacturing will vary from product to product. Those products that only require cutting on the laser cutter and some bending generally can ship with ~1 to ~2 weeks from when the order is placed. Products that require additional fabrication such as welding, grinding and other work may take ~2 to ~4 weeks for production.
How to find out Production Status of your Order?
To avoid being overwhelmed with inquiries, we ask that you make a note of the anticipated production lead time and add that time to your calendar from when you ordered. Once that day comes and if you have not been sent a shipping notification, please send us an e-mail asking for an expected ship date of your order. We will do our best to let you know within 24 hours when you can expect your order to finish production and be shipped out.
Can I Cancel My Order while in Production?
If you give contact us within 24 hours of placing your order we may be able to cancel the order if we have not already sent the order to the laser cutter. After 24 hours, generally the answer is we cannot cancel an order as we have already scheduled material availability and production time for the order.